Reference

How We Protect Your Account and Payment Information

When you open an account with link mpo1221, your personal data—from your name and email to your DANA, OVO, GoPay and QRIS payment details—is encrypted and stored securely…

Data encrypted at rest and in transitAccount verification required for withdrawalsPayment details never shared with third parties
link mpo1221 How We Protect Your Account and Payment Information
REACH US ANYTIME

How to Contact Us About Your Privacy

If you have questions about your data, want to request a copy of what we hold, or need to update your payment details, our support team is ready. We respond within 24 hours on all channels, and you can reach us in English or Indonesian.

Team online

Live Chat

Open our chat window inside your account dashboard. Available daily from 08:00 to 22:00 WIB. Ask about data access, cookies, or account privacy.

Email Support

Send privacy requests to our dedicated mailbox. We confirm receipt within 2 hours and provide answers within 24 hours. Include your account email.

Account Settings

Update your contact details, review payment methods, and check your data access request history directly in your account privacy centre.

SECURITY CHECKPOINTS

How We Keep Your Information Safe

Your account security starts with encryption. Every deposit via DANA, OVO, GoPay or QRIS is logged with a timestamp and your IP address. Withdrawals require identity re-verification to prevent fraud.

Encryption Standard

All data travels over HTTPS and is encrypted with AES-256. Your password is hashed and never stored in plain text. Payment details are tokenised.

Withdrawal Verification

Before any payout, we confirm your identity by verifying your registered email and linked payment method. This blocks unauthorised account access.

Cookie Policy

We use session cookies to maintain your login and analytics cookies to improve our site. You can disable non-essential cookies in your account privacy settings anytime.

Data Retention

Your account data is kept for 7 years after your last withdrawal to comply with audit law. You may request deletion where local law permits.

Breach Protocol

If a security incident occurs, we notify affected users within 72 hours via email and provide guidance on account recovery steps.

Third-Party Access

We share data only with payment processors (for DANA, OVO, GoPay, QRIS clearance) and compliance authorities. No data is sold or rented.

Frequently Asked Questions About Privacy

Yes. Log into your account, go to Privacy Centre, and select 'Download My Data'. We compile your profile, payment history, game records, and cookies into a single file within 48 hours. You can also email support to request this data in a specific format.

We retain your linked DANA, OVO, GoPay and QRIS accounts in your wallet until you remove them. Transaction records stay on our servers for 7 years for audit and anti-fraud purposes. You can delete saved payment methods anytime from your account settings.

Your funds are held in segregated bank accounts separate from operating money. Even if our servers are compromised, your balance cannot be accessed by attackers. All withdrawals are verified by a second authentication step before payout.

No. We never sell your personal information, email, phone, or gaming history to third parties. We use your data only to operate your account, process payments, and comply with law. Marketing messages are sent only if you opt in.

When you request account deletion, we anonymise your personal data within 30 days. Transaction records are kept for 7 years to meet legal requirements, but your name, email and phone are removed from our live databases.

Your account data is the same across all devices. When you log in on your phone, laptop, or tablet, we recognise your session using encrypted tokens. Device logins are tracked in your Security Log so you can spot unauthorised access.

Absolutely. Open Account Settings, select 'Payment Methods', and update your DANA, OVO, GoPay or QRIS details immediately. Your old payment method is removed, and your next withdrawal will use the new one. Contact support if you need urgent help.